Consumer Attitudes on Health Care Quality and Costs

September 3, 2018

Anne Weiss of the Robert Wood Johnson Foundation

Stations, the following is a news announcement. Suggested lead in 3, 2, 1…

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Thirty-seven percent of Americans think that paying more for a hospital or doctor doesn’t mean they’ll receive higher-quality health care as a result. That’s one of the findings from a recent survey of consumer attitudes about health care quality and costs.

Anne Weiss of the Robert Wood Johnson Foundation, which funded the survey, says Americans are starting to question whether paying more for doctors and hospitals actually leads to better health.

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MAYBE IT’S BECAUSE THEY’RE PAYING MORE FOR THEIR HEALTH CARE, BUT ABOUT ONE IN THREE CONSUMERS REALIZES THAT GOING TO HIGHER-PRICED DOCTORS AND HOSPITALS DOESN’T MEAN THE CARE THEY GET IS BETTER. ALTHOUGH THEY MOST PRIZE A DOCTOR’S PEOPLE SKILLS, NEARLY 30 PERCENT GAUGE THEIR DOCTORS’ PERFORMANCE IN TERMS OF THE CARE THEY RECEIVE AND WHETHER THEIR HEALTH IMPROVES.

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The poll was conducted by the Associated Press-NORC Center for Public Affairs Research. To learn more about efforts to create a national Culture of Health, visit www.rwjf.org.

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